{"id":15616,"date":"2023-01-30T15:44:53","date_gmt":"2023-01-30T15:44:53","guid":{"rendered":"http:\/\/projects.rapidmind.in\/navgati\/?p=15616"},"modified":"2025-04-25T14:09:55","modified_gmt":"2025-04-25T14:09:55","slug":"the-stroke-exchange-trade-like-a-pro","status":"publish","type":"post","link":"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/","title":{"rendered":"The Stroke Exchange &#8211; Trade Like a Pro!"},"content":{"rendered":"<p>The theory of <a href=\"http:\/\/projects.rapidmind.in\/navgati\/transactional-analysis-programs\/\">Transactional Analysis<\/a> places great importance on the quality of recognition among people as fundamental to healthy psychological development. I was drawn to the idea of strokes in <a href=\"http:\/\/projects.rapidmind.in\/navgati\/transactional-analysis-programs\/\">TA 101<\/a> itself \u2013 my first introduction to <a href=\"http:\/\/projects.rapidmind.in\/navgati\/transactional-analysis-programs\/\">Transactional Analysis<\/a>. It seemed like a simple and profound way to enhance OKness and increase motivation in self and others. In this blog, I share my understanding of strokes and how I have used the this theory to make a difference to myself. <\/p>\n<h3>What strokes are<\/h3>\n<p>Eric Berne, the creator of Transactional Analysis defined a \u201cstroke\u201d as a \u201cunit of recognition\u201d.<br \/>\nNeil Bright in his book, Rethinking Everything, says: \u201cA stroke is a verbal, nonverbal, or physical stimulus sent out and received by another person. It is a unit of attention, recognition, or stimulation as when someone says your name, laughs at your jokes, smiles at you, embraces you, cooks your favorite meal, criticizes your intelligence, applauds your efforts, frowns at you, responds to you verbally, or listens attentively to what you have to say. <\/p>\n<p>Simply put, a stroke is any contact or connection acknowledging another\u2019s presence. And such stimulation is more than something people enjoy or simply a form of attention at least marginally confirming one\u2019s worth. That is, in nourishing and revitalizing the Child ego state, strokes are essential for the healthy emotional life of children and adults and are even more crucial for the psychological and physical well-being of newborns. So clear is this biological connection that the term \u201cstroke,\u201d to caress, was coined because of this inherent need for tactile contact during the first months of life.\u201d<\/p>\n<h3>Types of Strokes<\/h3>\n<p>Strokes can be categorized mainly into conditional or non-conditional, and verbal or non-verbal. A  conditional stroke is the one that is offered for doing something whereas an unconditional stroke is the  one that is offered for being. An example of conditional verbal stroke is, \u201cYou have drawn this  painting beautifully\u201d. Whereas an unconditional verbal stroke is, \u201cYou are talented\u201d. <\/p>\n<p>Verbal strokes are expressed through words whereas the non-verbal strokes are expressed through facial expressions, touch or actions. For example, organising a birthday party for a friend is a non-verbal stroke. <\/p>\n<p>Strokes can be either positive (e.g. \u201cYou are handsome\u201d) or negative (e.g. \u201cYour hairstyle  doesn\u2019t look good\u201d. Positive strokes invite an \u201cI am OK\u201d feeling. Negative strokes invite an \u201cI am not  OK\u201d feeling. However, it is the receiver who decides whether a stroke is experienced as positive or  negative. <\/p>\n<p>A person must receive a certain amount of strokes to be able to survive, known as the \u201csurvival  quotient\u201d. \u201cStrokes are necessary for human survival, and when people can\u2019t obtain positive strokes,  they will settle for negative strokes because they too, even though they feel bad, are life supportive.  Capers and Holland point out that when peoples\u2019 stroke sources fall below a certain point which he  calls the Survival Quotient, they become more and more willing to accept negative strokes because  they need strokes, any strokes, for survival. Taking negative strokes is like drinking polluted water;  extreme need will cause us to overlook the harmful qualities of what we re- quire to survive. Thus, a negative stroke is better than no strokes.\u201d (Steiner, 1974)<\/p>\n<h3>The Stroke Economy<\/h3>\n<p>Our culture introduces some limiting rules about strokes to us as children.  The adults in our life, in order to retain control over us, send us a message that only when we act that particular way,  we will get the strokes we want and not otherwise. We carry forward these unconsciously learnt rules into our adult life. We unconsciously continue to apply the  same limiting rules when it comes to giving or receiving strokes.  <\/p>\n<p>There are following five limiting rules: <\/p>\n<ul>\n<li>Don&#8217;t give strokes when you have them  <\/li>\n<li>Don&#8217;t ask for strokes when you need them <\/li>\n<li>Don&#8217;t accept strokes when you want them <\/li>\n<li>Don&#8217;t reject strokes when you don&#8217;t want them <\/li>\n<li>Don&#8217;t give yourself strokes. <\/li>\n<\/ul>\n<p>In the TA 101, and as part of one of the exercises during my own TA training, I discovered that the Stroke Economy rules that I had  adopted the most prominently were: a) Don\u2019t ask for strokes and b) Don\u2019t give yourself strokes. I also  understood that I applied a stroke filter to let in only certain kinds of strokes.  <\/p>\n<p>\u201cIn the process of deciding upon a script, each person\u2019s Little Professor creates a stroke filter. It lets in  strokes that fit and support a script. Thus the filter is a discounting mechanism and maintains the  person\u2019s frame of reference.\u201d (Woollams, 1978) <\/p>\n<p>I noticed that whilst it was difficult for me to accept positive strokes (felt embarrassed or doubted the  authenticity of the stroke or even sensed a hidden agenda), when it came to negative strokes I would take  them in with very minimal resistance. This filtering out of positive strokes caused an acute stroke -deficit in my personal as well as professional life. As I explored my childhood through the training and later through personal work, I understood that my  beliefs about strokes were decisions that I had made as a little child and I could change them.  <\/p>\n<p>Through my awareness, I have modified my stroke filter and changed my stroke economy. Here are  some examples of how that has played out for me and for those around me.<\/p>\n<h3>Exchange of Strokes at Workplace and Home:  <\/h3>\n<p>On the professional front, I increased the free exchange of strokes in my department. I introduced the Stroke Economy to my colleagues and mentees. I invited them to discussions on strokes as a tool for employee  recognition. This helped the managers look at recognition with an altogether different lens  \u2013 beyond the tangibles or the monetary rewards. Within my own team, I conducted stroke exchange sessions with senior  managers. As part of group activity, the team got introduced to this concept in a fun yet deeply  insightful manner. They opened themselves up to give and receive strokes freely. It was  very interesting to deliberate on the application of stroke economy in the ways we could offer  recognition to our colleagues during routine, day to day interactions. <\/p>\n<p>Taking a cue from this, team members launched a number of initiatives such as Happiness Currency (virtual coins you earn and spend by exchanging strokes) and a Wall of Gratitude  (where employees thank one another by putting up a post-it sticker). <\/p>\n<p>On personal front, I developed a habit of offering strokes by creating daily reminders to thank or  appreciate my colleagues. I also started giving strokes more freely within my family (for example  I hug my daughters more often than before, and also ask for their hugs whenever I feel like!). <\/p>\n<h3>When the Jar Opened:  <\/h3>\n<p><img decoding=\"async\" src=\"http:\/\/projects.rapidmind.in\/navgati\/wp-content\/uploads\/2023\/01\/blog-img.png\" alt=\"\" style=\"width:100px;height:auto;float: left;\n    margin-right: 10px;\" \/><\/p>\n<p>One of the most memorable moments of my TA training was when Aruna Gopakumar, our trainer was taking us through the  concept of Strokes. I was suddenly reminded of a jar that my daughter Pakhi had made for me and my wife, on our wedding  anniversary. She had kept dozens of colourful, handwritten chits inside the jar, each one of them thanking us for a small little thing (right from  not scolding her for losing her new pencil to buying her a new dress on her birthday!). Unfortunately, it was five years since then and I hadn\u2019t cared to read each of those chits. I recognised this as a manifestation of \u201cDon\u2019t accept strokes.\u201d Surely enough I went home from the class, opened the jar and carefully read out each of those strokes that my seven year old had offered me long ago. I carried the  jar next day to my TA class as well, where everyone took turns to open and read those beautiful and  heart-warming messages of gratitude.  <\/p>\n<p>Incidentally, the concept is now branded by my TA friends as Pakhi Jar and has become a favourite  gifting idea for special occasions! <\/p>\n<h3>Never Good Enough for the Critical Parent:  <\/h3>\n<p>I have grown up with a loud Critical Parent voice in my head. This voice belongs to my father who,  owing to his own Parental injunctions hardly celebrated any achievements \u2013 neither his own nor of any  of us in the family. My father\u2019s Try Hard driver has meant that by the time he accomplishes something,  all he can feel is a relief from the struggle he has inflicted upon himself through the process of  accomplishment. He had modeled this to me since early childhood.  <\/p>\n<p>Until being introduced to Stroke Economy I never knew how uncharitable I was being to myself and to  others by applying my stroke filters. Whilst the social mirror reflected my indifference to those positive  strokes as humility\/ modesty, what was happening is that I wasn\u2019t able to celebrate, relax or feel good  about myself. This constant self-criticism also inhibited my expression of creativity, as anything that I  wrote felt good, but wasn\u2019t good enough to be published. With my TA awareness I got in touch with  the source of this constant self-criticism and realized that I had a choice to dissociate myself from this  tendency. I got to know that this voice in my head did not belong to me but to my father. It did not  serve me well. As a child, I believed it, but as an adult I could challenge the voice and disagree with it.  I have been pleasantly surprised with the creative \u201cflow\u201d that I have entered into, thanks to this  awareness. It has also come to my realization that all along I was discounting others\u2019 ability to be  respectful and non- judgmental. <\/p>\n<h3>Pre-empting a Mass Stroke Deprivation:  <\/h3>\n<p>\u201cEric Berne\u2019s well known colloquialism \u201cIf you are not stroked your spinal cord will shrivel up\u201d was first  put up in writing in 1964 in Games People Play. He was referring to the hospital studies by Spitz  (1945). Spitz found that in an orphanage where the children were raised in a sterile environment with  minimal nurturing or handling, motor or intellectual development were markedly depressed, mortality  was high, and physical growth was retarded.\u201d (Steiner, 2007) <\/p>\n<p>The concept of strokes came alive for me in yet another work related situation with the onset  of COVID-19 situation leading to all our employees working from home. Backed with my TA  knowledge, I was quick to understand the potential impact this would have on the employee morale,  given that they were going to be far removed from the physical team environments for prolonged  durations. This would mean no handshakes, no pats on the back, no exchange of glances and smiles  in the corridor, no shout-outs for thank-you and sorry, no sounds of laughter coming from across the  floor, no whispers and murmurs\u2026 <\/p>\n<p>This appeared to be a perfect setting for the potential dissolution of the stroke patterns that were so  familiar to the team mates. Putting the TA theory to use, I formed a communication protocol which  among other things, included a daily call to each staff member from their line manager focused solely  on their personal and family well-being, availability of daily essentials, adequacy of technology and  other infrastructure. Most importantly, each call would end with a vote of thanks on behalf of the entire  management team, acknowledging the efforts and hardships the staff were going through while  keeping the service standards high.<\/p>\n<p>Most of the happy employees owe their job satisfaction, to a large extent to the daily dosages of being  seen, heard and touched. I felt glad to have applied the concept of strokes so effectively \u2013 the  approach yielded a very positive response from the teams and was acknowledged as a best practice  in various forums.<\/p>\n<p>That being said, I am on a journey and continue to work on my ability to offer and receive strokes. <\/p>\n<p>These patterns are so deeply ingrained that just awareness often isn\u2019t enough for transformation. \u201cDon\u2019t Stroke Yourself\u201d and \u201cDon\u2019t Ask\u201d are the two stroke economy  injunctions that are still high for me, often reflected in my self-effacing behavior such as minimising my contribution and maximising the positive contribution of others (Don\u2019t Stroke Yourself) and not asking for more  responsibilities even though I deserve them (Don\u2019t Ask). This is something that I am seeking help on,  through my personal therapy sessions.<\/p>\n<hr class=\"yellow-line\">\n<h4>About the author:<\/h4>\n<p><img decoding=\"async\" src=\"http:\/\/projects.rapidmind.in\/navgati\/wp-content\/uploads\/2023\/01\/PHOTO-2023-01-25-19-04-08.jpg\" alt=\"\" style=\"width:100px;height:auto;float:left; margin-right:10px;\" \/><\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/rag-ranjan-4b4a908\">Rag Ranjan<\/a> has been leading large and diverse teams for his entire career spanning over two decades. He is a passionate advocate for diversity inclusion at workplaces. <\/p>\n<p>Rag is a certified coach, an aspiring psychotherapist and a Hindi poet. His collection of poems titled &#8220;Khulti Rassiyon Ke Sapne&#8221; was published last year. He also holds a diploma in Transactional Analysis and is a certified Mental Health First Aider.<\/p>\n<hr class=\"yellow-line\">\n","protected":false},"excerpt":{"rendered":"<p>The theory of Transactional Analysis places great importance on the quality of recognition among people as fundamental to healthy psychological development. I was drawn to the idea of strokes in TA 101 itself \u2013 my first introduction to Transactional Analysis. It seemed like a simple and profound way to enhance OKness and increase motivation in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15618,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-15616","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-transactional-analysis"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Transactional Analysis | Navgati<\/title>\n<meta name=\"description\" content=\"A series to show the larger world the impact of Transactional Analysis on the lives of people and how It has been applied by many in their own lives.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Transactional Analysis | Navgati\" \/>\n<meta property=\"og:description\" content=\"A series to show the larger world the impact of Transactional Analysis on the lives of people and how It has been applied by many in their own lives.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/\" \/>\n<meta property=\"og:site_name\" content=\"Navgati\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-30T15:44:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-25T14:09:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/projects.rapidmind.in\/navgati\/wp-content\/uploads\/2023\/01\/Types-of-Strokes-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/\",\"url\":\"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/\",\"name\":\"Transactional Analysis | Navgati\",\"isPartOf\":{\"@id\":\"https:\/\/projects.rapidmind.in\/navgati\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/projects.rapidmind.in\/navgati\/wp-content\/uploads\/2023\/01\/Types-of-Strokes-2.png\",\"datePublished\":\"2023-01-30T15:44:53+00:00\",\"dateModified\":\"2025-04-25T14:09:55+00:00\",\"author\":{\"@id\":\"https:\/\/projects.rapidmind.in\/navgati\/#\/schema\/person\/f0aa7c5415167bce4d28a6a144fcc4f4\"},\"description\":\"A series to show the larger world the impact of Transactional Analysis on the lives of people and how It has been applied by many in their own lives.\",\"breadcrumb\":{\"@id\":\"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/#primaryimage\",\"url\":\"https:\/\/projects.rapidmind.in\/navgati\/wp-content\/uploads\/2023\/01\/Types-of-Strokes-2.png\",\"contentUrl\":\"https:\/\/projects.rapidmind.in\/navgati\/wp-content\/uploads\/2023\/01\/Types-of-Strokes-2.png\",\"width\":1080,\"height\":1350,\"caption\":\"The Stroke Exchange \u2013 Trade Like a Pro!\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/projects.rapidmind.in\/navgati\/the-stroke-exchange-trade-like-a-pro\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/projects.rapidmind.in\/navgati\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Stroke Exchange &#8211; 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